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A Natural Disaster has been declared in parts of New South Wales as storms continue to hit the state. This has caused a steep rise in water levels and flash flooding.

With families and businesses forced to evacuate low lying areas, damage to homes and businesses is unfortunately inevitable. In our experience, during these types of events, brokers are inundated with claims and questions from their clients. LMI Group has a long and storied experience with flooding having worked extensively with victims of the Brisbane Floods & Cyclone Debbie, just to name a few.

It is this experience that has has taught us to follow these simple rules to be most effective during this difficult period for both you and your clients:

Don’t forget to:

  1. Take some time out: Ensure that you are taking time for yourself to regroup. This allows you to complete your most effective work.

  2. Communicate: Your clients are in a tough situation right now, the best thing you can do for them is be clear and concise with your communication.

  3. Ask for help when it’s needed: LMI Claims are ready to assist in multiple capacities:

Our Services.

  • Advice line: If you have an element of a claim that you are stuck on, we are here to help!

  • Claims Preparation: We are on the ground in the flood affected areas, ready to begin assistance. This is especially important when you need help dealing with the multitude of claims that will appear.

  • LMI Legal: We are specialists in Insurance Law, with a history of providing quality legal services to the insuring community.


We are more than happy to have a no obligation chat about your situation. Call us or send us a message using the form below.

How we can help with flood and storm damage:

If you or one of your clients has suffered a loss, please call our claims on the number below.