Claims Comparison

Find Out How Well Your Insurer
Handles Claims


A free site that rates the claims service of Australian insurers by product class without fear or favour.
Simply choose the type of insurance and then select any of the insurers listed to see their rating.

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Quality Assurance

Expert Rated

Have Your Say

The Mansfield Awards

Claims Comparison Rating Badge

Look Out For These Badges


When selecting an insurer to protect your valuables or business, you want to know that should the worst happen, they will be there for you!
Insurance is a promise and you want to be sure that at the time of a claim your insurer keeps their word.

Look out for our ClaimsComparions badge to Ensure you are using an insurer who provides a claims service that truly delivers.

Claims Service Rating badges are awarded annually to those insurers who rate 4 stars or more for their delivery.



Have a question for us? Click here.

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How Does ClaimsComparison Rate?

ClaimsComparison rates the claims service of Australian insurers by product class annually.
Using a combination of data obtained through the Australian Financial Complaints Authority (AFCA) (previously the Financial Ombudsmen Service)
as well as survey feedback from people who have gone through the claims process.

Read more about how we rate.

Have Your Say


Your feedback will allow us to provide an accurate and up-to-date assessment on how Insurers’ claims service stacks up to the wider community.
Good, bad or indifferent… we want to know!

The survey is open year round and all responses within the 12 month rating period will be used in determining insurer ratings.

Powering The Mansfield Awards

ClaimsComparison results and your survey are the engine driving the Mansfield Awards.

An annual awards evening recognising excellence in claims.

Contact Us


+61 3 9835 9929

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