Where We Came From

A historical timeline of our achievements and where we have been.

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LMI responds to floods from Cyclone Jasper – Jan 2024

LMI responds to riots and civil commotion in Port Moresby in Papa New Guniea – Jan 2024

LMI continues to respond to storms in NSW and QLD – Jan 2024


LMI responds to Auckland storms – Jan 2023

LMI New Zealand claims respond to Cyclone Gabrielle claims – Feb 2023

LMI celebrated 20 years of Policy Comparison – Oct 2023


LMI first staff member affected with Covid. Australia has 500,000 current cases – Jan 2022

LMI respond to storm and flood claims affecting NSW and SE QLD – Feb 2022

LMI claims respond to storm and flood claims in rural NSW and Victoria – Oct 2022


LMI Claims and Aequum adjusters respond to storm and flood claims in NW and SE QLD – March 2021

First New Zealand brokers enrolled with LMI College – June 2021

LMI received first full Australian Services license which now includes claims as a financial service – Sept 2021

Mansfield Awards runs its virtual event which is produced by LMI Media – Sept 2021 

LMI enter into agreement with IBANZ (New Zealand) to provide CBD training to brokers – December 2021

LMI claims international granted Australian Financial Services License 530887 authorizing LMI to settle claims – December 2021


LMI respond to hailstorm in Melbourne – January 2020

LMI team response to Australia wide bushfires – VIC/QLD/TAS/NSW – January 2020

LMI team response to storm and flash flooding – VIC/QLD – January 2020

LMI respond to storms and flooding in New South Wales and Queensland – February 2020

LMI respond to COVID-19 travel and business interruption claims – March 2020

LMI respond to hailstorm central coast Queensland – April 2020

LMI fully acquired the Financial Services School – July 2020

Responding to the increase in mental health issues arising from general insurance claims, Mastering our Minds Psychology established by LMI Group – July 2020

Financial Services School’s name changed to LMI College of Insurance and Risk – July 2020


LMI team make a trip to Sumatra, Indonesia to support the Amal Mulia Orphanage and the Berdiri Foundation – January 2019

LMI respond to Townsville Floods and Tasmania Bushfires – February 2019

LMI celebrate 20 Years of Business – 25 February 2019

LMI’s Adam Smith received Community Broker Network award from Excellent Service – March 2019

LMI Founder, Dr Allan Manning gives keynote speech at the History of Insurance and Business Conference held in Seville, Spain – April 2019

LMI win 2019 Insurance Business Awards – Service Provider of the Year – May 2019

LMI have a booth at the British Insurance Brokers Association (BIBA) in the UK – May 2019

LMI PolicyComparison.com introduces new class ‘Leisure Travel’ – May 2019

LMI SupportServices gets a new look and domain at www.lmisupportservices.com – June 2019

LMI Group Founder, Dr Allan Manning steps down as Managing Director and into Executive Chairman – July 2019

LMI Appoints new CEO, Steven Manning – July 2019

LMI Group & Insurance News host the 3rd Annual Mansfield Awards night for Claims Excellence – July 2019

LMI ClaimsComparison.com gets a new look – July 2019

LMI Founder, Dr Allan Manning receives award from Community Broker Network for 2019 Recognition of Services to the Insurance Industry – July 2019

Cyber Crime and Social Engineering Section added to PolicyComparison – August 2019

LMI appoints a Technical Claims Director, Mr Steven Smith – August 2019

LMI appoints a Director of Claims, Mr Adam Smith – August 2019

LMI Claims Executive, Lior Maisner named in Insurance Business Australia Magazine, Young Gun 2019 – September 2019

LMI appoints a Director of Policy Services, Mrs Sharron Walker – September 2019

LMI appoints a Director of Forensic, Mr Revell Weightman – September 2019

Launch of RiskCoach ‘2.0’ including a new user interface, client report feature and domain www.lmiriskcoach.com – October 2019

LMI respond to Rappville Bushfires – October 2019

Lobby Renovation in our Melbourne office 2018.


LMI Melbourne Office reception undergoes major renovations – January 2018

LMI Group win approval for a grant from the State Government of Victoria under their Design2Trive program – January 2018

LMI NZ respond to claims arising from ex Tropical Cycone Fehi – February 2018

LMI Group MD, Allan Manning named in Insurance Business Australia’s Hot List – February 2018

LMI NZ respond to claims arising from Tropical Cyclone Gita – February 2018

LMI appointed as Internal Disputes Resolution independent reviewer for the first time – March 2018

LMI ContinuityCoach.com (version 2) unveiled at Steadfast and AIMS Conventions (Melbourne and Perth) – April 2018

Pet Insurance now included on Australian version of LMI PolicyComparison.com – April 2018

LMI Booth at RIMS (Risk Management Society Inc) in San Antonio Texas, introduces potential new clients to LMI eServices, namely US.BIcalculator.com and ContinuityCoach.com v2 – April 2018

Product Recall and Contamination Insurance Class and information included into LMI RiskCoach – June 2018

LMI PolicyComparison includes new class “Crop” – June 2018

LMI & Insurance News host 2nd Mansfield Awards for Claims Excellence in Sydney – July 2018

Claims Comparison receives a new front-end user design – July 2018

ContinuityCoach Version 2 Launched – July 2018

Aequum Adjusters is formed – August 2018

LMI MD, Dr Allan Manning & Dr Susan Rodriguez-Manning release publication “Lessons Learned Chicago” – October 2018

Engineering Class included on Australian PolicyComparison.com – November 2018

LMI Risk Services get a boost with the appointment of Michael Rodriguez-Manning as Risk Manager – November 2018

LMI respond to severe Sydney Hailstorm – December 2018

The Mansfield Awards were founded in 2017.


LMI Managing Director, Allan Manning acknowledged for 7th year in top 20 influencers of general insurance.[InsuranceNews the magazine] – January 2017

LMI eServices used in 125 countries with the first international broker group subscribed to LMI RiskCoach and LMI ContinuityCoach – January 2017

LMI Claims respond to storm losses in Victoria and New South Wales – January 2017

LMI BASIC, the Business Assets Sum Insured Calculator launched in London – 22 February 2017

US Trade Mark granted for LMI “Flame” Logo – 27 March 2017

LMI RiskCoach on the Go app launched – 28 March 2017

LMI Claims respond to claims arising from Cyclone Debbie and her aftermarth – Queensland and New South Wales – March 2017

The US version of LMI BIcalculator launched at the 2017 RIMS (Risk Insurance Managers Society) Conference, Philadelphia – 24 April 2017

BusinessIncomeCalculator.com released as trial version for first US customer – 1 July 2017

LMI co-found The Mansfield Awards for Claims Excellence with Insurance News, inaugural awards evening – 13 July 2017

Darwin Office opens to service the Northern Territory and Southern Asia regions – 30 November 2017

LMI Claims Melbourne respond to claims arising from a severe hail storm – December 2018

Carter V Boehm, published in 2016.


Acquired 30% in The Financial Services School – January 2016

LMI’s Managing Director, Dr Allan Manning recognised for the 6th year running as one of the influential leaders in the general insurance industry by InsuranceNEWS [the magazine] – January 2016

LMI respond to storm losses in New South Wales and Tasmania – June 2016

LMI launch eServices in Europe – June 2016

LMI respond to 2016 New Zealand Earthquakes – November 2016

LMI Sydney office expands with an additional 100sq of office space purchased at the St Leonards location – November 2016

LMI respond to Melbourne Storms – December 2016

Carter v Boehm – 250 years of Utmost Good Faith in Insurance by LMI Group MD, Allan Manning published – December 2016

2015 marked an unfortunate year of natural disaster for the nation.


LMI respond to Cyclone Marcia Claims Queensland – February 2015

LMI respond to Sydney and Newcastle superstorms – April 2015

LMI respond to Brisbane Storms – May 2015

LMI respond to South Australian Bushfires – December 2015

LMI respond to Sydney Tornado – December 2015

Gary Price, the head of our Tasmania branch that opened in 2014.


LMI Group celebrate 15 years of service to the insurance and wider communities – 25 February 2014

LMI Forensic launched – 1 March 2014

LMI respond to flooding in Fiji – March 2014

Product Recall added as a new product to LMI PolicyComparison – 15 July 2014

Gold Coast office opens – 1 September 2014 with Murray Rowley as Branch Manager

Tasmanian office opens – 8 September 2014 with Gary Price as State Manager

Cyber insurance added as a new product to LMI PolicyComparison – 14 September 2014

ACT office opens in Canberra – 7 October 2014 with Georg Froeschl as Branch Manager

Mannings Guide to Cyber Risk and Security published in eBook and soft cover versions – October 2014

LMI responds to Brisbane Hail Storm – November 2014

LMI’s Managing Director Dr Allan Manning recognised for the 5th year running as one of the influential leaders in the general insurance industry by InsuranceNEWS [the magazine]

LMI Legal launched in September 2013


LMI respond to Tasmanian bushfires – January 2013

Etana Insurance South Africa partner with LMI to deliver BIcalculator.co.za to South African Brokers – January 2013

LMI respond to Queensland floods – January/February 2013

LMI launch LMI eServices in Ireland – July 2013

LMI ClaimsComparison – www.claimscomparison.com launched – 12 August 2013

Mannings Guide to Contract Reviews launched as an eBook – September 2013

LMI Legal launched – 9 September 2013

LMI PolicyComparison releases version 2.1, a complete rewrite – 24 September 2013

LMI respond to NSW bush fires October 2013

Mannings Guide to Business Interruption released as an eBook in November 2013

LMI Group MD, Prof Allan Manning again recognised as one of the most influential people in insurance for the 4th year running by InsuranceNEWS [the magazine]

Melbourne office facelift occurs 2012.


RA Cowen become the first subscriber to BIcalculator.co.uk from 1 January 2012

Responded to flooding in Victoria – February 2012

Responded to New South Wales floods (Murrumbidgee River) – March 2012

LMI work with Victoria University to develop a Master of Insurance Law and Practice Degree. LMI MD, Dr Allan Manning appointed Adjunct Professor and Course Director – May 2012

LMI launch PolicyComparison.co.uk at BIBA Conference in UK – May 2012

Zurich Insurance become the first UK insurer to subscribe to PolicyComparison.co.uk – August 2012

Owens McCarthy become agents for LMI eServices in Ireland – August 2012

Etana sponsor and obtain 1 year exclusive rights to BIcalculator in South Africa – August 2012

LMI’s MD Professor Allan Manning awarded the inaugural Life Time Achievement Award by ANZIIF at the Australian Insurance Industry Awards – August 2012

LMI open sub-office in Chicago USA as forerunner of introducing our range of eServices into North America – August 2012

LMI MD rated 12th most influential person in insurance in Australia for the 3rd year running – December 2012

LMI MD, Prof Allan Manning nominated for Australian of the Year – December 2012

“It May Happen to Me!” book published in 2011


Appointment of Rex Manning-Voyce as State Manager WA – January 2011

LMI write first turnover based business interruption wording for all SME businesses. Policy released by AAMI and first policy sold within 1 hour of launch – January 2011

Response to Queensland Floods – January 2011

Response to Victorian Floods – January 2011

Appointment of Claims Advantage to market LMI eServices in the UK starting with BICalculator – January 2011

Establishment of LMI On Line Broker Tools (Pty) Ltd in South Africa to market LMI eServices – January 2011

Response to Cyclone Yasi in North Queensland – February 2011

Response to Victorian storms – February 2011

Response to 2011 Christchurch earthquake – February 2011

Response to Perth storms – March 2011

It May Happen to Me! – the essential guide to General Insurance published – April 2011

LMI launch BIcalculator.co.uk at BIBA Conference in UK – May 2011

LMI Group’s MD Prof. Allan Manning speaks at the Insurance Institute of South Africa’s Annual Conference – July 2011

LMI Group’s MD publishes What’s Insurance? a children’s book on insurance. – September 2011

LMI Group (NZ) Limited acquire permanent home at Suite Q, 85 Bush Road, Albany, Auckland – October 2011

Responded to Thai flooding – November 2011

LMI Group’s MD Prof. Allan Manning speaks at the Risk Management Institution of Australasia Conference – November 2011

Responded to latest Christchurch earthquakes – December 2011

Responded to Melbourne Christmas Day storms – December 2011

Responded to Cyclone Grant, Darwin – December 2011

Opening of the NewZealand Office in June 2010


Response to south east Queensland storms – February/March 2010

A tailored version of LMI ContinuityCoach, addressing the potential threat of a pandemic, launched for the Pharmacy Guild of Australia – March 2010

Response to flooding and storm damage in south east Queensland – March 2010

Launch of LMi Mobile Under-insurance Calculator, the world’s first iPhone application for the insurance industry – March 2010

Response to storm damage in far north Queensland following Cyclone Ului – March 2010

Response to hail and storm damage in Perth and south west Western Australia – March 2010

Opening of Auckland office with Tony Howie – June 2010

LMI Group release their first app for iPhone and iPad. The app includes the Under Insurance Calculator and a Building Cost Calculator – July 2010

LMI Group awarded Innovation of the Year 2010 at the Australian & New Zealand Insurance Industry Awards – July 2010

LMI Group celebrates the removal of the Victorian Fire Services Levy, due in part to their NoTaxOnInsurance campaign – August 2010

Response to Christchurch earthquake – September 2010

Response to Victorian flooding – September 2010

LMI Group receives Gold Award for Knowledge Management from the actKM Forum – October 2010

LMI Group’s Managing Director speaks at industry conference in Singapore, his fifth international conference for 2010 – November 2010

Response to NSW floods – December 2010

Mannings Six Principles of General Insurance: A Comprehensive Guide (first edition) published – December 2010

LMI Group’s Managing Director voted 12th most influential person in Australian risk insurance by InsuranceNews – December 2010

Allan & Helen Manning cutting the 10 year celebration cake in 2009


Release of new LMI Group portal website – January 2009

LMI response to Victoria’s ‘Black Saturday’ bushfires including the introduction of the CFA member emergency claim service – February 2009

LMI Media division launched – February 2009

Response to south east Queensland and Coffs Harbour storms – May 2009

LMI first to introduce 80% co-insurance into the Australian ISR as standard offering – May 2009

Opening of Illawarra South Coast office (later relocated to ACT) – July 2009

Launch of technical advice line – August 2009

Release of LMI RiskCoach, providing underwriting and risk management information – September 2009


Response to Mackay storm – February 2008

Response to WA gas crisis – June 2008

Launch of LMI PolicyComparison Essential IBANZ – August 2008

LMI BICalculator NZ launched – August 2008

Business Interruption Insurance & Claims: A Practical Guide (fifth edition) published – November 2008

Opening of WA branch – December 2008

BICalculator after it’s release in 2007


Opening of Adelaide office with Erik Kroon – January 2007

Opening of Jakarta, Indonesia office – February 2007

Response to Jakarta floods – February 2007

LMI BICalculator launched – May 2007

Response to Newcastle storm – June 2007

LMI’s Singapore office Launched – 20th June 2007 

Purchase of our Brisbane office building – September 2007

LMI develop and introduce 20% Catastrophe uplift to Business Pack policies – October 2007

LMI Continuity Coach logo
ContinuityCoach just after release in 2006


It will Never Happen to Me (first edition) published – February 2006

Cyclone Larry response – March 2006

LMI Group’s ‘No Tax On Insurance’ campaign launched – April 2006

LMI ContinuityCoach launched – May 2006

Policy drafting and proof reading service commences – June 2006

Seaford Office (Victoria) opened – September 2006

Tonga riots response – November 2006

Gippsland bushfire response – December 2006

Artist’s rendition of the Melbourne office in 2000

2005 – 1999

Loss Management International Pty Ltd commenced operations – 25 February 1999

Purchase of our Melbourne (head office) building – February 2000

Developed first training program on Business Interruption – March 2000

Sydney hailstorm response – April 2000

First manual policy comparisons – May 2000

Business Interruption Insurance & Claims: A Practical Guide (first edition) published – May 2002

Sydney bushfire response – December 2002

Opening of Sydney branch – March 2003

Canberra bushfire response – March 2003

Formation of Policy Comparison International Pty Ltd, providing online policy comparisons – March 2003

Opening of Brisbane office – July 2003

LMI PolicyComparison launched at NIBA conference – October 2003

Purchase of our Sydney office – November 2004

LMI PolicyCoach and LMI ContinuityCoach developments commenced – March 2005

Founder of LMI Group, Allan Manning, awarded Doctorate – May 2005

LMI Group Ltd opened in Christchurch, New Zealand – June 2005

FSR Licence granted – July 2005

All divisions and products brought together under LMI Group banner – September 2005

Understanding the ISR Policy (first edition) published – December 2005

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