History
History
Where We Came From
A historical timeline of our achievements and where we have been.
2026
LMI Responds to North Queensland flooding – January 2026
LMI responds to server storms in south west Western Australia
2025
LMI responds to Cyclone Alfred – March 2025
LMI PolicyComparison introduces AL, an AI bot
LMI responds to Lae earthquake – October 2025
2024
LMI responds to floods from Cyclone Jasper – Jan 2024
LMI responds to riots and civil commotion in Port Moresby in Papa New Guniea – Jan 2024
LMI continues to respond to storms in NSW and QLD – Jan 2024
2023
LMI responds to Auckland storms – Jan 2023
LMI New Zealand claims respond to Cyclone Gabrielle claims – Feb 2023
LMI celebrated 20 years of Policy Comparison – Oct 2023
2022
LMI first staff member affected with Covid. Australia has 500,000 current cases – Jan 2022
LMI respond to storm and flood claims affecting NSW and SE QLD – Feb 2022
LMI claims respond to storm and flood claims in rural NSW and Victoria – Oct 2022
2021
LMI Claims and Aequum adjusters respond to storm and flood claims in NW and SE QLD – March 2021
First New Zealand brokers enrolled with LMI College – June 2021
LMI received first full Australian Services license which now includes claims as a financial service – Sept 2021
Mansfield Awards runs its virtual event which is produced by LMI Media – Sept 2021
LMI enter into agreement with IBANZ (New Zealand) to provide CBD training to brokers – December 2021
LMI claims international granted Australian Financial Services License 530887 authorizing LMI to settle claims – December 2021
2020
LMI respond to hailstorm in Melbourne – January 2020
LMI team response to Australia wide bushfires – VIC/QLD/TAS/NSW – January 2020
LMI team response to storm and flash flooding – VIC/QLD – January 2020
LMI respond to storms and flooding in New South Wales and Queensland – February 2020
LMI respond to COVID-19 travel and business interruption claims – March 2020
LMI respond to hailstorm central coast Queensland – April 2020
LMI fully acquired the Financial Services School – July 2020
Responding to the increase in mental health issues arising from general insurance claims, Mastering our Minds Psychology established by LMI Group – July 2020
Financial Services School’s name changed to LMI College of Insurance and Risk – July 2020
2019
LMI team make a trip to Sumatra, Indonesia to support the Amal Mulia Orphanage and the Berdiri Foundation – January 2019
LMI respond to Townsville Floods and Tasmania Bushfires – February 2019
LMI celebrate 20 Years of Business – 25 February 2019
LMI’s Adam Smith received Community Broker Network award from Excellent Service – March 2019
LMI Founder, Dr Allan Manning gives keynote speech at the History of Insurance and Business Conference held in Seville, Spain – April 2019
LMI win 2019 Insurance Business Awards – Service Provider of the Year – May 2019
LMI have a booth at the British Insurance Brokers Association (BIBA) in the UK – May 2019
LMI PolicyComparison.com introduces new class ‘Leisure Travel’ – May 2019
LMI SupportServices gets a new look and domain at www.lmisupportservices.com – June 2019
LMI Group Founder, Dr Allan Manning steps down as Managing Director and into Executive Chairman – July 2019
LMI Appoints new CEO, Steven Manning – July 2019
LMI Group & Insurance News host the 3rd Annual Mansfield Awards night for Claims Excellence – July 2019
LMI ClaimsComparison.com gets a new look – July 2019
LMI Founder, Dr Allan Manning receives award from Community Broker Network for 2019 Recognition of Services to the Insurance Industry – July 2019
Cyber Crime and Social Engineering Section added to PolicyComparison – August 2019
LMI appoints a Technical Claims Director, Mr Steven Smith – August 2019
LMI appoints a Director of Claims, Mr Adam Smith – August 2019
LMI Claims Executive, Lior Maisner named in Insurance Business Australia Magazine, Young Gun 2019 – September 2019
LMI appoints a Director of Policy Services, Mrs Sharron Walker – September 2019
LMI appoints a Director of Forensic, Mr Revell Weightman – September 2019
Launch of RiskCoach ‘2.0’ including a new user interface, client report feature and domain www.lmiriskcoach.com – October 2019
LMI respond to Rappville Bushfires – October 2019
2018
LMI Melbourne Office reception undergoes major renovations – January 2018
LMI Group win approval for a grant from the State Government of Victoria under their Design2Trive program – January 2018
LMI NZ respond to claims arising from ex Tropical Cycone Fehi – February 2018
LMI Group MD, Allan Manning named in Insurance Business Australia’s Hot List – February 2018
LMI NZ respond to claims arising from Tropical Cyclone Gita – February 2018
LMI appointed as Internal Disputes Resolution independent reviewer for the first time – March 2018
LMI ContinuityCoach.com (version 2) unveiled at Steadfast and AIMS Conventions (Melbourne and Perth) – April 2018
Pet Insurance now included on Australian version of LMI PolicyComparison.com – April 2018
LMI Booth at RIMS (Risk Management Society Inc) in San Antonio Texas, introduces potential new clients to LMI eServices, namely US.BIcalculator.com and ContinuityCoach.com v2 – April 2018
Product Recall and Contamination Insurance Class and information included into LMI RiskCoach – June 2018
LMI PolicyComparison includes new class “Crop” – June 2018
LMI & Insurance News host 2nd Mansfield Awards for Claims Excellence in Sydney – July 2018
Claims Comparison receives a new front-end user design – July 2018
ContinuityCoach Version 2 Launched – July 2018
Aequum Adjusters is formed – August 2018
LMI MD, Dr Allan Manning & Dr Susan Rodriguez-Manning release publication “Lessons Learned Chicago” – October 2018
Engineering Class included on Australian PolicyComparison.com – November 2018
LMI Risk Services get a boost with the appointment of Michael Rodriguez-Manning as Risk Manager – November 2018
LMI respond to severe Sydney Hailstorm – December 2018
2017
LMI Managing Director, Allan Manning acknowledged for 7th year in top 20 influencers of general insurance.[InsuranceNews the magazine] – January 2017
LMI eServices used in 125 countries with the first international broker group subscribed to LMI RiskCoach and LMI ContinuityCoach – January 2017
LMI Claims respond to storm losses in Victoria and New South Wales – January 2017
LMI BASIC, the Business Assets Sum Insured Calculator launched in London – 22 February 2017
US Trade Mark granted for LMI “Flame” Logo – 27 March 2017
LMI RiskCoach on the Go app launched – 28 March 2017
LMI Claims respond to claims arising from Cyclone Debbie and her aftermarth – Queensland and New South Wales – March 2017
The US version of LMI BIcalculator launched at the 2017 RIMS (Risk Insurance Managers Society) Conference, Philadelphia – 24 April 2017
BusinessIncomeCalculator.com released as trial version for first US customer – 1 July 2017
LMI co-found The Mansfield Awards for Claims Excellence with Insurance News, inaugural awards evening – 13 July 2017
Darwin Office opens to service the Northern Territory and Southern Asia regions – 30 November 2017
LMI Claims Melbourne respond to claims arising from a severe hail storm – December 2018
2016
Acquired 30% in The Financial Services School – January 2016
LMI’s Managing Director, Dr Allan Manning recognised for the 6th year running as one of the influential leaders in the general insurance industry by InsuranceNEWS [the magazine] – January 2016
LMI respond to storm losses in New South Wales and Tasmania – June 2016
LMI launch eServices in Europe – June 2016
LMI respond to 2016 New Zealand Earthquakes – November 2016
LMI Sydney office expands with an additional 100sq of office space purchased at the St Leonards location – November 2016
LMI respond to Melbourne Storms – December 2016
Carter v Boehm – 250 years of Utmost Good Faith in Insurance by LMI Group MD, Allan Manning published – December 2016
2015
LMI respond to Cyclone Marcia Claims Queensland – February 2015
LMI respond to Sydney and Newcastle superstorms – April 2015
LMI respond to Brisbane Storms – May 2015
LMI respond to South Australian Bushfires – December 2015
LMI respond to Sydney Tornado – December 2015
2014
LMI Group celebrate 15 years of service to the insurance and wider communities – 25 February 2014
LMI Forensic launched – 1 March 2014
LMI respond to flooding in Fiji – March 2014
Product Recall added as a new product to LMI PolicyComparison – 15 July 2014
Gold Coast office opens – 1 September 2014 with Murray Rowley as Branch Manager
Tasmanian office opens – 8 September 2014 with Gary Price as State Manager
Cyber insurance added as a new product to LMI PolicyComparison – 14 September 2014
ACT office opens in Canberra – 7 October 2014 with Georg Froeschl as Branch Manager
Mannings Guide to Cyber Risk and Security published in eBook and soft cover versions – October 2014
LMI responds to Brisbane Hail Storm – November 2014
LMI’s Managing Director Dr Allan Manning recognised for the 5th year running as one of the influential leaders in the general insurance industry by InsuranceNEWS [the magazine]
2013
LMI respond to Tasmanian bushfires – January 2013
Etana Insurance South Africa partner with LMI to deliver BIcalculator.co.za to South African Brokers – January 2013
LMI respond to Queensland floods – January/February 2013
LMI launch LMI eServices in Ireland – July 2013
LMI ClaimsComparison – www.claimscomparison.com launched – 12 August 2013
Mannings Guide to Contract Reviews launched as an eBook – September 2013
LMI Legal launched – 9 September 2013
LMI PolicyComparison releases version 2.1, a complete rewrite – 24 September 2013
LMI respond to NSW bush fires October 2013
Mannings Guide to Business Interruption released as an eBook in November 2013
LMI Group MD, Prof Allan Manning again recognised as one of the most influential people in insurance for the 4th year running by InsuranceNEWS [the magazine]
2012
RA Cowen become the first subscriber to BIcalculator.co.uk from 1 January 2012
Responded to flooding in Victoria – February 2012
Responded to New South Wales floods (Murrumbidgee River) – March 2012
LMI work with Victoria University to develop a Master of Insurance Law and Practice Degree. LMI MD, Dr Allan Manning appointed Adjunct Professor and Course Director – May 2012
LMI launch PolicyComparison.co.uk at BIBA Conference in UK – May 2012
Zurich Insurance become the first UK insurer to subscribe to PolicyComparison.co.uk – August 2012
Owens McCarthy become agents for LMI eServices in Ireland – August 2012
Etana sponsor and obtain 1 year exclusive rights to BIcalculator in South Africa – August 2012
LMI’s MD Professor Allan Manning awarded the inaugural Life Time Achievement Award by ANZIIF at the Australian Insurance Industry Awards – August 2012
LMI open sub-office in Chicago USA as forerunner of introducing our range of eServices into North America – August 2012
LMI MD rated 12th most influential person in insurance in Australia for the 3rd year running – December 2012
LMI MD, Prof Allan Manning nominated for Australian of the Year – December 2012
2011
Appointment of Rex Manning-Voyce as State Manager WA – January 2011
LMI write first turnover based business interruption wording for all SME businesses. Policy released by AAMI and first policy sold within 1 hour of launch – January 2011
Response to Queensland Floods – January 2011
Response to Victorian Floods – January 2011
Appointment of Claims Advantage to market LMI eServices in the UK starting with BICalculator – January 2011
Establishment of LMI On Line Broker Tools (Pty) Ltd in South Africa to market LMI eServices – January 2011
Response to Cyclone Yasi in North Queensland – February 2011
Response to Victorian storms – February 2011
Response to 2011 Christchurch earthquake – February 2011
Response to Perth storms – March 2011
It May Happen to Me! – the essential guide to General Insurance published – April 2011
LMI launch BIcalculator.co.uk at BIBA Conference in UK – May 2011
LMI Group’s MD Prof. Allan Manning speaks at the Insurance Institute of South Africa’s Annual Conference – July 2011
LMI Group’s MD publishes What’s Insurance? a children’s book on insurance. – September 2011
LMI Group (NZ) Limited acquire permanent home at Suite Q, 85 Bush Road, Albany, Auckland – October 2011
Responded to Thai flooding – November 2011
LMI Group’s MD Prof. Allan Manning speaks at the Risk Management Institution of Australasia Conference – November 2011
Responded to latest Christchurch earthquakes – December 2011
Responded to Melbourne Christmas Day storms – December 2011
Responded to Cyclone Grant, Darwin – December 2011
2010
Response to south east Queensland storms – February/March 2010
A tailored version of LMI ContinuityCoach, addressing the potential threat of a pandemic, launched for the Pharmacy Guild of Australia – March 2010
Response to flooding and storm damage in south east Queensland – March 2010
Launch of LMi Mobile Under-insurance Calculator, the world’s first iPhone application for the insurance industry – March 2010
Response to storm damage in far north Queensland following Cyclone Ului – March 2010
Response to hail and storm damage in Perth and south west Western Australia – March 2010
Opening of Auckland office with Tony Howie – June 2010
LMI Group release their first app for iPhone and iPad. The app includes the Under Insurance Calculator and a Building Cost Calculator – July 2010
LMI Group awarded Innovation of the Year 2010 at the Australian & New Zealand Insurance Industry Awards – July 2010
LMI Group celebrates the removal of the Victorian Fire Services Levy, due in part to their NoTaxOnInsurance campaign – August 2010
Response to Christchurch earthquake – September 2010
Response to Victorian flooding – September 2010
LMI Group receives Gold Award for Knowledge Management from the actKM Forum – October 2010
LMI Group’s Managing Director speaks at industry conference in Singapore, his fifth international conference for 2010 – November 2010
Response to NSW floods – December 2010
Mannings Six Principles of General Insurance: A Comprehensive Guide (first edition) published – December 2010
LMI Group’s Managing Director voted 12th most influential person in Australian risk insurance by InsuranceNews – December 2010
2009
Release of new LMI Group portal website – January 2009
LMI response to Victoria’s ‘Black Saturday’ bushfires including the introduction of the CFA member emergency claim service – February 2009
LMI Media division launched – February 2009
Response to south east Queensland and Coffs Harbour storms – May 2009
LMI first to introduce 80% co-insurance into the Australian ISR as standard offering – May 2009
Opening of Illawarra South Coast office (later relocated to ACT) – July 2009
Launch of technical advice line – August 2009
Release of LMI RiskCoach, providing underwriting and risk management information – September 2009
2008
Response to Mackay storm – February 2008
Response to WA gas crisis – June 2008
Launch of LMI PolicyComparison Essential IBANZ – August 2008
LMI BICalculator NZ launched – August 2008
Business Interruption Insurance & Claims: A Practical Guide (fifth edition) published – November 2008
Opening of WA branch – December 2008
2007
Opening of Adelaide office with Erik Kroon – January 2007
Opening of Jakarta, Indonesia office – February 2007
Response to Jakarta floods – February 2007
LMI BICalculator launched – May 2007
Response to Newcastle storm – June 2007
LMI’s Singapore office Launched – 20th June 2007
Purchase of our Brisbane office building – September 2007
LMI develop and introduce 20% Catastrophe uplift to Business Pack policies – October 2007
2006
It will Never Happen to Me (first edition) published – February 2006
Cyclone Larry response – March 2006
LMI Group’s ‘No Tax On Insurance’ campaign launched – April 2006
LMI ContinuityCoach launched – May 2006
Policy drafting and proof reading service commences – June 2006
Seaford Office (Victoria) opened – September 2006
Tonga riots response – November 2006
Gippsland bushfire response – December 2006
2005 – 1999
Loss Management International Pty Ltd commenced operations – 25 February 1999
Purchase of our Melbourne (head office) building – February 2000
Developed first training program on Business Interruption – March 2000
Sydney hailstorm response – April 2000
First manual policy comparisons – May 2000
Business Interruption Insurance & Claims: A Practical Guide (first edition) published – May 2002
Sydney bushfire response – December 2002
Opening of Sydney branch – March 2003
Canberra bushfire response – March 2003
Formation of Policy Comparison International Pty Ltd, providing online policy comparisons – March 2003
Opening of Brisbane office – July 2003
LMI PolicyComparison launched at NIBA conference – October 2003
Purchase of our Sydney office – November 2004
LMI PolicyCoach and LMI ContinuityCoach developments commenced – March 2005
Founder of LMI Group, Allan Manning, awarded Doctorate – May 2005
LMI Group Ltd opened in Christchurch, New Zealand – June 2005
FSR Licence granted – July 2005
All divisions and products brought together under LMI Group banner – September 2005
Understanding the ISR Policy (first edition) published – December 2005
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