Within minutes of the collapse of scaffolding on a five-storey building in busy Commercial Road, Prahran, LMI Group’s  Claims Services division, Loss Management International ("LMI"), was appointed to quantify all the claims that will arise from the accident. A team has been set up to handle the task. The strength of LMI is demonstrated by their ability to handle this immediately, despite being heavily involved in claim preparation for many bushfire losses.