On 16 November 2009, we posted an article regarding LMI Group’s Claims Services division, Loss Management International (“LMI”), having been entrusted to handle a major multi-million dollar loss arising from a fire at a meat works in Western Australia.
The claim was settled today, to the complete satisfaction of both the Insured and insurer, thanks to the efforts of the LMI team, in particular Malcolm Mansfield, Erik Kroon, Graham Cox and Allan Manning.
Careful loss management of this claim was required from the very beginning to achieve the final result.
This settlement also demonstrates the importance of the quality of the product and claims service. In this case, both Calliden and Interruption Underwriting Agencies are to be congratulated.
At the same time, LMI are involved in several other claims that occurred before this one, in which liability has not yet been accepted!