When the LMI Team are assisting with a claim, our goal is to provide impeccable customer service, and get the clients back to the position they were in prior to the claim, no matter the challenges put in front of us.
Recently, LMI’s Rian Jenkinson (State Manager for QLD) and Revell Weightman (Director of LMI Forensics) were appointed to assist with a claim for Lifepointe Baptist Church in Queensland after a fire destroyed the premises. After much hard work the claim was resolved in favour of the client.
After the dust had settled, the client kindly sent through a letter of appreciation to Rian and Revell, thanking them for their hard work and dedication.
It’s always heartwarming to see the positive effect the LMI Team can have on people’s lives. Good work Rian and Revell, what a wonderful start to the week!
Dear Rian and Revell,
I am writing on behalf of our team to express our sincere gratitude for the outstanding work you have done on our Insurance Claim for Lifepointe Baptist Church.
Your dedication, expertise, and tireless efforts have truly made a significant impact on the success of this project. From the initial meeting with myself and the church board to the final implementation, your attention to detail and commitment to excellence have not gone unnoticed.
Your ability to navigate challenges and find innovative solutions has been instrumental in ensuring the smooth development and deployment of our Insurance Claim. The collaborative spirit and positive attitude you brought to the process were inspiring, and it was evident that you both are not only skilled professionals but also true team players who care for your clients.
The depth of your knowledge and the proficiency with which you handled complex aspects of the project were truly commendable. Your professionalism and reliability have set a high standard for service delivery, and we are grateful to have had the opportunity to work with such talented individuals. Thanks for always taking our phone calls and emails and your patience you showed in walking with us through such a difficult time for us personally.
The success of our Insurance Claim is, in no small part, due to your hard work and expertise. Your contributions have not only met but exceeded our expectations, and we are confident that the positive impact of your efforts will be felt for a long time.
Once again, thank you, Rian and Revell, for your exceptional work. We wish you all the best as you work on future projects and witnessing the continued success that your dedication undoubtedly promises to many others who may find themselves in our position.
PhilPhil Greenbury – Senior Pastor, Lifepointe Baptist Church