Albeit emotional, it gives me great pleasure to write this testimonial 18 months after a fire destroyed my small business, Stihl Shop Drouin.
It has been an exhausting and emotional journey with many challenges; without the industry knowledge, skill set and hard work of the team at LMI Group my outcome would have been considerably different.
My remarkable Broker, James Stephens from Ausure highly recommended LMI Group from the day of the fire and after our first meeting only days later I knew we were in safe hands.
Des, Nicola and Jodie have managed my case from start to finish with an astounding degree of professionalism.
Their patience and understanding of my plight made so much difference, the balance between offering professional advice and personal counselling at times was difficult to determine.
In my opinion this is what makes LMI Group stand out, they genuinely understand and care about their clients’ best interests and personal welfare.
Thank-you to everyone involved in my insurance claim at LMI Group.
I could literally write a book about my journey since the fire, but to “cut a long story short” I will simply say if anyone reading this has suffered the misfortune to require insurance advocacy, choosing LMI Group will be the best decision you make, do not hesitate!