The final outcome from the client perspective was outstanding and we are glad we had you LMI “in our corner.”
I am certain Alan will agree that the industry is now blighted by insurer appointed loss adjusters who seem to almost wilfully obstruct and frustrate clients just trying to deal with claim events.
They are on large panels and seem predisposed to try and limit or reduce claims, in many cases when peoples livelihood and metal health issues seem to be totally ignored!
Out here in broker land we feel the odds are stacked against us so my first thought now is to seek to engage LMI to give us a fighting chance.
I remain indebted to you for your help in this very complex claim and Liz said on more than one occasion “thank god Gary is on our side”.