Our thanks to Jodie, Nicola and the LMI team for their assistance on a troubled and complex storm damage/business interruption claim. LMI’s intervention and subsequent overturning of the insurer’s incorrect declinature has been a literal life changing experience for our client.
Jodie and Nicola are true professionals and embody what the ideal claims service should be – excellent grasp of the policy wording, client advocacy and fantastic customer service. They set the gold standard of what claims officers and preparers should aspire to. We look forward to working with them in future cases.