Our sincere thanks to Lior Maisner of LMI Group for stepping in to liaise with the Insurance company in a very complicated and testing claim we were trying to negotiate (poorly).
The fact that he/they knew how to communicate with a nebulous body trying to pay as little as possible, that he understood what could/should be allowed under our policy was definitely a relief, and that we were able to achieve such a favourable result is due to his/their input.
Thanking you so very much