Your patience, commitment and attention to detail is just outstanding – the client and I are very fortunate to have you – our industry is a better place with you and our LMI client advocates in it.

I really can’t thank you enough.

It was a huge relief yesterday to know that before even calling me you had already committed to visiting site and sorting this out immediately.

I can’t explain how much comfort it gave me.

This reflects your consistent commitment from day one of this claim.

I also can’t imagine how big your personal workload is and what you sacrificed yesterday to mitigate this scenario – thank you.