Testimonials

Hundreds of Testimonials
and Counting!


Nothing is more important to us than supporting and guiding our
customers through the stressful and often complex task of managing an insurance claim.

Below is just a few examples of the feedback we have received from customers.

Your expertise in handling the claim, meeting arrangements and finalizing settlement is outstanding.

Hi Des,

Thank you so very much for all of your assistance with this claim. Your expertise in handling the claim, meeting arrangements and finalizing settlement is outstanding.

I really appreciate your help and advice, and I am sure we will be contacting you for your assistance with future clients, hopefully not as difficult as this one!

Warm Regards,

Susan Benedict
Account Manager - Gale Insurance Brokers

As usual LMI are doing an amazing job in dealing with quite a complex claim

As usual LMI are doing an amazing job in dealing with quite a complex claim and we really would be lost without their involvement. Particularly in assessing the extent of contamination and arranging the appropriate tests to assess required cleaning and repairs to comply with OH&S for food preparation areas.

With LMI being involved the insured is in a good position to restore business capacity in as short a time frame as the circumstances allow.

Regards

Sean Dalton
Snr Broking Executive - Roderick Insurance Brokers

The uncertainty of everything was just as bad, however your reassurance throughout this process of ensuring we would receive what we were entitled to was made easier by you.

Narelle and I would like to express our appreciation to you for all your assistance with our claim.

Yes your involvement was on a fee for service basis and i’m sure your going to say you were only doing your job, however the manner in which you carried out your service is testament of the professional approach you bring to this task.

Our fire was bad enough, the uncertainty of everything was just as bad, however your reassurance throughout this process of ensuring we would receive what we were entitled to was made easier by your watchful eye on all negotiation with the insurer. We want to reiterate our thanks again and have no hesitation in recommending you and LMI Group to anyone needing you services.

Kind Regards

Tony Turner

They always strive to help our clients through the many challenging obstacles that significant loss events inevitably bring.

As a senior broker I regularly seek to involve the LMI group in claims, especially when they involve large scale & complex losses.

Having LMI in my corner always give me a sense of hope and optimism that the client will get the insurance outcome they paid for.

LMI bring to the table a unique skillset and always demonstrate pragmatism and a willingness to be proactive and get things moving.

They always strive to help our clients through the many challenging obstacles that significant loss events inevitably bring.

I often see cases in which they are able to “rescue” businesses that would otherwise succumb to the dire circumstances they face.

Best of all they work collaboratively  with clients, insurers, intermediaries ,accountants and trades.

When a business is restored after a large claim so many people benefit  – staff retain jobs –landlords keep tenant –Insurers save money –broker retains client.

It’s a win/win scenario.

LMI help people pull through together out of darkness and into the light – Isn’t that what Insurance is all about?

Sean Dalton
Roderick Insurance Brokers

We were able to engage and work with the great Team at LMI as consultants, and with their help, we all worked together with the Insurer, and to get the best outcome for the Client.

Originally the Insurer declined the claim. We challenged this decision, and by using the allowance for Claims Preparation Costs that we had recommended to our Client, we were able to engage and work with the great Team at LMI as consultants, and with their help, we all worked together with the Insurer, and to get the best outcome for the Client.

The Protectors Insurance Brokers

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