Hundreds of Testimonials
Nothing is more important to us than supporting and guiding our
customers through the stressful and often complex task of managing an insurance claim.
Below is just a few examples of the feedback we have received from customers.
Thank you for your assistance your knowledge and professionalism was excellent and I will be recommending you to others in our industry.
I would like to thank you for your assistance your knowledge and professionalism was excellent and I will be recommending you to others in our industry.
Good Morning Adam
I would like to take this opportunity to express both my and Brian’s appreciation for all of your and your team’s efforts in drawing his claim to a conclusion. I understand there were some difficulties encountered over the course of the claim and you handled these with great professionalism and empathy toward the position of the policyholder.
Dealing with a business person at possibly one of the lowest points in their life is challenging for all involved. Your re-assurance and interaction with the insured provided comfort in what may well have been their darkest hour.
As an advocate for the insured, we could not have asked for a more professional team, and all involved are to be congratulated in the way that this was managed from the time of your appointment to the stage where the claim had been concluded.
Since this particular claim occurred, we have involved LMI in other losses where your expertise has been of great value. You have made what is a very complex task manageable for both the insureds and ourselves.
Thank-you again for everything you have done and I look forward to working with the LMI team again should the need arise.
As usual LMI are doing an amazing job in dealing with quite a complex claim and we really would be lost without their involvement. Particularly in assessing the extent of contamination and arranging the appropriate tests to assess required cleaning and repairs to comply with OH&S for food preparation areas.
With LMI being involved the insured is in a good position to restore business capacity in as short a time frame as the circumstances allow.
This allowed us to focus on rebuilding our business and servicing our customers. More importantly at the time they gave us the strength and courage to make the right business decisions that we needed to make to continue trading and push through.
A huge thank you to Adam Smith and the team at LMI Group.
We had a fire at our business earlier this year and without their guidance and support we would not have made it through. LMI helped us to understand the process for the insurance claim, they dealt directly with the assessors and compiled our claim for us. This allowed us to focus on rebuilding our business and servicing our customers. More importantly at the time they gave us the strength and courage to make the right business decisions that we needed to make to continue trading and push through.
Its rare to find honest advice in situations like this but they were straight up with us so we had clear expectations on timing and what to expect. Without LMI the damage to our business and financial position would have been much worse. We couldn’t have survived without LMI.
If you are ever faced with a loss situation I would not hesitate to recommend Adam Smith and LMI Group – give them a call first – they deal with insurance every day and know how to handle these situations meaning you can focus on your business.
We really want to say how tremendously thankful we are to you personally for your dedication and unwavering support during this immensely frustrating and trying time.
Thank you so much for your work on this issue.
We really want to say how tremendously thankful we are to you personally for your dedication and unwavering support during this immensely frustrating and trying time. Without your work and that of LMI Group it would never of got to a conclusion. There are plenty of times we felt like giving up due to sheer frustration and having to get on with your own life otherwise it consumes you.
So just wanted you to know that we are so very thankful.
Let us know what you think!
Had a claim with us? We would love to hear your feedback!