Testimonials

Hundreds of Testimonials
and Counting!


Nothing is more important to us than supporting and guiding our
customers through the stressful and often complex task of managing an insurance claim.

Below is just a few examples of the feedback we have received from customers.

No stone left unturned

Since Cyclone Yasi, we engaged the services of LMI Group for our BI Insurance and Material Damages Claim.

Revell Weightman was appointed our contact and during this time we found him to be extremely thorough, competent and diligent in all his investigations pertaining to our claim.

His attention to detail, communication with our insurer and ourselves, left no stone unturned.  He was most tenacious at all times, endeavouring to obtain the maximum amount to allow us to repair the necessary damages to our holiday park.  Should a similar occurrence happen again, we would not hesitate to contact Revell to oversee the entire process.

We are a family owned and operated business and collectively, we cannot speak highly enough of the manner in which he assisted and supported us during the last eighteen months.  When we were at our lowest he encouraged us to keep going and gave us moral support.  We sincerely wish to thank him for his time and efforts

Heidi
Owner - Kookaburra Holiday Park

Allan, the way of you structured the text is nothing short of brilliance, honestly. 

Dear Allan,

Firstly, I would like to congratulate you on your Business Interruption Insurance & Claims and Understanding the ISR Policy textbooks.

I have a particular interest in business interruption and have been working hard on this aspect of my Loss Adjusting. I have the benefit of some good mentors who have been kind enough to invest considerable time in my development, which I have been most appreciative of. However, I having read your Business Interruption Insurance & Claims text book cover-to-cover many of the gaps in my knowledge have been filled.

Allan, the way of you structured the text (in both BI & ISR texts) is nothing short of brilliance, honestly. One could be forgiven to slipping into the usual grind of dry text book content but some how, and I’m not entirely sure how, you have constructed the text in a manner that the reader is captured into content of the text and is almost compelled to keep reading through from cover-to-cover.

I can honestly and genuinely confess that studying your text has played a major part in the development of my career. Whilst I considered my practical experience coupled with my Chartered Loss Adjusting exams and ANZIIF’s General Insurance & Insurance Broking Diplomas have given me a good grounding, your texts have just elevated me to a new height, for this I’m most grateful.

Unfortunately there is nowhere near enough ‘independent’ type material available to Insurance Professionals and you should be congratulated for your considerable efforts in this regard.

I look forward to working through your other titles and perhaps introducing myself if our paths cross.

All the best.

David Markwick  
Senior Adjuster - Cunningham Lindsey

What a year – thanks for all your assistance and your professional input into our recovery, you made a big difference.

Hi Revell,

Just thought of you this morning as it is one year tomorrow that the storm hit and our ‘adventure’ began!! Wanted you to know that all is good here.

What a year – thanks for all your assistance and your professional input into our recovery, you made a big difference.

Again, my thanks…Happy Anniversary!!!

Cheers

Gordon Laffan
Stockton Bowlo

The “go to” professionals for complex and contested claims

Our thanks to Jodie, Nicola and the LMI team for their assistance on a troubled and complex storm damage/business interruption claim. LMI’s intervention and subsequent overturning of the insurer’s incorrect declinature has been a literal life changing experience for our client.

Jodie and Nicola are true professionals and embody what the ideal claims service should be – excellent grasp of the policy wording, client advocacy and fantastic customer service. They set the gold standard of what claims officers and preparers should aspire to. We look forward to working with them in future cases.

Andrew Wang

Communication, Honesty and Integrity

I would like to thank Lior and Nicola from LMI for taking charge in a difficult situation and navigating me through the complicated process. The manner in which the claim was handled was certainly professional and the clear, constant and uncomplicated communication gave me great faith that my claim was in great hands. We are certainly happy with the end result in what could have been a very challenging experience.

Gary Seignior

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