In response to user feedback, the LMI RiskCoach team has been working on enhanced functionality and ease of navigation within this eService, and with release due later this month, users will notice a change to the look and feel of LMI RiskCoach.
The new Vault feature will allow users to upload their own documents into LMI RiskCoach for sharing within their organisation, broker group or with all public users.Users will be able to chose which audiences they wish to share the information with, and select the industries in which their document is to appear (multiple industries are possible). Access to the Vault will be able available from any page within LMI RiskCoach.
LMI Group’s Chief Knowledge Officer, Neil Myhre, stated: “The Vault is a tool requested by several broker and insurance company clients. They plan to use the Vault to improve their own internal knowledge management processes, as the Vault will allow them to quickly disseminate information throughout their organisation, ensuring all employees have access to consistent information on particular industries and risks. The Vault also enables them to draw attention to specific company rules, procedures, wordings or technical issues relating to a particular industry, or experts on that industry within their own organisation. Both text and photographs can be uploaded, whilst the user has control over who is permitted to see their information”.